On this page
Good Morning Honey (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect when you visit goodmorninghoney.com or shop with us, how we use it, and the rights you have over your data. By using our website, you agree to the practices described here.
We’ve tried to write this in plain language. If anything is unclear or you’d like more detail, please get in touch — we’re happy to explain anything in this policy.
Information we collect
We collect information in two ways: information you give us directly, and information collected automatically as you use our site.
Information you provide
When you create an account, place an order, sign up for our newsletter, or contact us, we may collect:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely through our payment providers — we never store full card numbers)
- Order history and product preferences
- Any messages or feedback you send us
Information collected automatically
When you browse our site, we automatically collect certain technical information:
- IP address and approximate location
- Browser type, operating system, and device information
- Pages visited, time spent, and how you arrived at our site
- Cookie and tracking pixel data (see Cookies & tracking below)
How we use your information
We use the information we collect to:
- Process and fulfill your orders, including shipping and customer support
- Send order confirmations, shipping updates, and other transactional emails
- Send marketing emails — but only if you’ve opted in, and you can unsubscribe at any time
- Improve our website, products, and customer experience
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations under Canadian and provincial law
What we don’t do
We never sell your personal information to third parties. We don’t share your data with advertisers in ways that personally identify you. Honey is our business — your data is not.
Sharing & disclosure
We share your information only with trusted service providers who help us operate the business. These include:
| Service Provider | Purpose |
|---|---|
| Stripe, PayPal | Payment processing |
| Canada Post, courier partners | Order shipping and delivery |
| Google Analytics | Website usage analytics |
| Email service provider | Transactional and marketing emails (with consent) |
| Cloud hosting provider | Secure website hosting |
Each of these providers handles your data under their own privacy policies and agreements with us, and is contractually limited to using your data only for the services they provide.
If you’d like to know more about any specific service provider we use, just ask. Transparency matters to us.
Cookies & tracking
Our site uses cookies — small text files stored on your device — to make the site work and to understand how visitors use it. We use:
- Essential cookies
- Required for the site to function (e.g., your shopping cart, login session). These can’t be disabled.
- Analytics cookies
- Help us understand how visitors find and use our site. We use Google Analytics with IP anonymization enabled.
- Marketing cookies
- Set only with your consent. Used to measure the effectiveness of our advertising and email campaigns.
You can manage your cookie preferences anytime through your browser settings or our cookie banner.
Your rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you
- Correct any information that’s inaccurate or incomplete
- Request that we delete your information (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, email us at albertahoney@gmail.com. We’ll respond within 30 days.
Important
If you’re a resident of the European Economic Area (EEA) or the United Kingdom, you may have additional rights under GDPR. We honor these rights for all customers regardless of location.
Data retention
We keep your information only as long as necessary for the purposes outlined in this policy or as required by law. Specifically:
- Order records: Retained for 7 years for tax and accounting purposes (CRA requirement)
- Customer accounts: Maintained as long as your account is active
- Marketing data: Retained until you unsubscribe or request deletion
- Analytics data: Anonymized and retained for up to 26 months
Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. These include:
Technical measures
- SSL/TLS encryption on all pages
- Secure payment processing through PCI-compliant providers
- Regular security updates and monitoring
- Encrypted database storage
Organizational measures
- Limited access to customer data on a need-to-know basis
- Employee training on privacy and security
- Incident response procedures
That said, no system is 100% secure. If we ever experience a data breach affecting your information, we’ll notify you within 72 hours as required by law.
Contact us
If you have questions about this policy or how we handle your data, please reach out:
Good Morning Honey
51516 RR15, Parkland County
Alberta, T7Y 2E8, Canada
Email: albertahoney@gmail.com
Phone: 780-257-9060
You can also write to the Office of the Privacy Commissioner of Canada at priv.gc.ca if you have concerns we haven’t been able to resolve.